Shipping policy
Shipping Policy
Every Metal Morph piece is handmade and carefully packed for shipping from our studio in Mesa, Arizona.
Processing Times
Orders are typically prepared for shipment within 3–5 business days after purchase unless otherwise noted on the product page.
Because many of our sculptures are one of a kind, we take extra care to package each piece securely.
Shipping Rates
Shipping costs are calculated at checkout based on the size and weight of the item and the delivery destination.
Any available flat-rate or promotional shipping options will be displayed at checkout before payment.
Large & Oversized Sculptures
Large, heavy, or oversized sculptures may require special packaging, freight shipping, local delivery, or pickup arrangements.
If an item requires special shipping, this will be noted on the product page or we will contact you after purchase to coordinate delivery.
Local Pickup
Local pickup in the Mesa, Arizona area may be available for select pieces by arrangement.
Please contact us at doris@metalmorphsculpture.com if you would like to ask about pickup before placing your order.
Tracking
When tracking is available, you will receive a shipping confirmation with tracking information once your order has been shipped.
Please allow time for the carrier's tracking system to update after your shipping confirmation is sent.
Delivery Times
Delivery times depend on the destination and shipping method selected at checkout.
Carrier delays caused by weather, holidays, or other circumstances outside of our control may occasionally occur.
Shipping Addresses
Please make sure your shipping address is complete and correct before placing your order.
Metal Morph is not responsible for delays or additional shipping costs caused by an incorrect or incomplete address provided at checkout.
Damaged Shipments
If your sculpture arrives damaged, please contact us at doris@metalmorphsculpture.com within 48 hours of delivery.
Please include:
- Your order number
- Photos of the damaged sculpture
- Photos of the shipping box and packaging
We will work with you to determine the best solution.
Questions
For questions about shipping or delivery, please contact:
Metal Morph
Mesa, Arizona